Returns Policy
Want to return an item you've purchased online?
You have 14 days from receiving your purchase to let us know that you wish to return it. Once you have let us know, you have 14 days to post the item back to us for a refund. Returns must be sent back in the same condition you received them in, and in original packaging. You will be responsible for covering the return postage.
Once received, the item will be inspected and approved for refund if it is received in the same condition in which it was sent. You will then be refunded to your original payment method.
We are not liable for any losses or damages that occur during the return shipping. It is your responsibility to ensure the item is returned to us, so a tracked shipping service is recommended.
Changed your mind on an item you purchased in store?
We don't offer cash refunds on items purchased in store. However, you can bring an item back within 30 days of purchase for an exchange. You can choose a different item, or have the original purchase amount put on a gift card to spend at a later date. You must have the original proof of purchase and the item must be in the same condition it was when you purchased it.
Changed your mind on an item you purchased on our live sale?
We don't offer refunds on items purchased on one of our live sales, these items are sold as seen. In some cases, we may be able to offer an exchange. Please contact us to discuss this.